[มือสอง] Customer Relationship Management: Concepts and Technologies, 3rd Edition by Francis Buttle and Stan Maklan

Customer Relationship Management Third Edition is a much-anticipated update of a bestselling textbook, including substantial revisions to bring its coverage up to date with the very latest in CRM practice. The book introduces the concept of CRM, explains its benefits, how and why it can be used, the technologies that are deployed, and how to implement it, providing you with a guide to every aspect of CRM in your business or your studies.

ภาษา: อังกฤษ
หน้า: 400 หน้า
สภาพ: ใหม่มาก (copy: Back and white)
ค่าจัดส่ง: คิดตามเรทไปรษณีย์

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ติดต่อ: คุณดวงใจ
Line ID: piyada149
Tel: 089-600-1312
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