Cheap Price Panasonic NN-H965BF Luxury Full-Size 2.2-Cubic-Foot 1,250-Watt Microwave Oven

This gigantic microwave oven services the family that is constantly eating on the run but has gourmet tastes that go beyond packaged frozen dinners. It is true that the oven takes up a great deal of counter space (measurements are 23-7/8 by 14 by 19-7/16 inches) but much of that space can be attributed to the large interior capacity of 2.2 cubic feet, which can fit an entire meal. The oven operates on a powerful 1,250 watts for quicker cooking and defrosting and has a sleek black exterior that looks well in most kitchens.

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Most home chefs will find new and innovative features on this microwave that blow away the offerings on their previous models. To figure out the best way to cook a particular food, cooks can access step-by-step instructions on the Menu Action screen. The multi-lingual screen displays information in English, Spanish, or French on how to perform a function. Panasonic's One-Touch Sensor Cooking feature takes the guesswork out of microwave cooking by calculating cooking and reheating times automatically based on the amount of steam released. As part of Panasonic's Inverter Technology, the oven also incorporates a linear power control for even heat distribution so frozen macaroni and cheese doesn't get hot around the perimeter and remain cold in the center during cooking and frozen chicken breasts don't cook around the edges during defrosting. Another major innovation in microwave technology is a warming and simmering feature that delivers low-temperature heat to keep food such as pies, casseroles, or gravy warm without overcooking them. For cooks who are looking for a shortcut but don't want to sacrifice gourmet cooking, this microwave is an excellent option. This luxury microwave oven is covered by Panasonic under a one-year limited warranty while the Magnetron tube has an extended warranty of up to five years. --Cristina Vaamonde

We've had this microwave for a couple of months now, so I can't comment on its long-term reliability.

Good:

Mostly, it's been fine. It meets my primary requirement for a microwave, which is that you can put food into it, press 3 0 START, and it cooks for 30 seconds at full power. (It's amazing how many microwaves fail that test, requiring some other key before the time. Easy enough if you know how to use it, but not for visitors.)
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It can do relatively complex sequences like:
- Wait 5 minutes (to line up completion time with other foods)
- Cook 4 minutes
- Wait 20 seconds (to give me time to stir)
- Cook 3 minutes
- Wait 2 minutes (post-cook "let stand" time)

It'll prompt you through most operations, though ... the ... prompting ... is ... kind ... of ... tedious.

The Sensor Reheat feature seems to do a pretty good job of warming food up to a good serving temperature. It overwarms frozen corn dogs a little, but only a little.

I haven't used it much, but the Sensor Cook feature did a good job on baked potatoes.

Complaints:

It's going to sound picky, but my biggest complaint with this microwave is that its beeper isn't loud enough. It's a little chirp-chirp that you could easily miss if you're in the next room. It does repeat the chirp every few minutes until you open the door.

The child lock is too hard to use. My other child-lockable appliances have a button with a lock icon on it; if you hold the button for about 5 seconds it locks or unlocks the device. For this one, though, the sequence is Function, 5, 1 to lock and Function, 5, 2 to unlock. (I had to go check.) Too hard to remember, and if you don't know that it starts with "Function" you're just hosed.
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Nits:

There are a few features I don't use yet (and so at the moment they represent unnecessary complexity) - Popcorn, More/Less. "Quick Minute" doesn't seem like enough of a win to be worth a dedicated button - 1 0 0 START vs QM START? 6 0 START if you optimize a bit means QM only cuts out one keystroke. If you need three minutes, QM QM QM START is the same as 3 0 0 START.

I'd like a "hard pause" feature, where it would stop a cook sequence and beep, and then resume the cook sequence when I press "Start" after I stir the food.

[ July 2009 ]
Still happy with it, no problems.

[ October 2009 ]
At right about 3 years... just started smoking and shutting itself off. That's not good.

[ March 2012 ]
When the first one failed in 2009, rather than do the research to pick another one I decided to just buy another one of these. At about 2 1/2 years with that second one, it's still fine.

I bought this 6 months ago to replace a ten-year-old GE 1000W microwave. I have it installed in the same cabinet opening as the old GE, but with a different third party grillwork.

Plusses:

The oven cavity is gigantic.

It has lots more functions than I have used and probably more than I will ever use. I bought it for the size and color.

It boils water and cooks/heats thing substantially faster than my old GE. The defrost seems to be more even, but this is not a major change from my old GE.
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Minuses:

The timer/done beeper is not loud enough. If I have the stove exhaust fan running on low, I cannot hear the beeper unless I am listening intently for it. If nothing is running in the kitchen, I can hear it at a much lower volume level than the old GE. The beeper does NOT repeat with reminders unless you turn the option on in the functions menu.

This microwave is electronically noisy. It kills my wireless WIFI connection whereas the old GE barely slowed it down. It also causes a noticable garbling of cordless phone calls. Again the GE did not do this. I don't know if the GE was abnormally good or if the Panasonic is abnormally bad, but the transition was downhill.

If I try to do anything complicated, the microwave prompts me through it with scrolling pormpts on a display that is too small for the purpose. The information is there, but it is a slow process. I would have prefered more info on the decal inside the oven so I didn't have to wait while things scroll by 6 letters at a time. The fact -- that there is help -- is good.

The exterior of the oven door is a high-gloss, soft plastic. The softness makes it easy to get small scratches on it. The high-gloss makes it easy to see them.

As mentioned below, I purchased this microwave (Best Buy), and it did not work/sound properly. I hoped it was just a dud, and exchanged it for a black model of the same microwave. So far, knock wood, it is working well. I am happy with the size (for my family of three) and the features. You can heat a whole 9 x 12 dish in it. If you need that, it's great. I use the power function, quick minute, and timer in addition to regular 100% power heating. Its heating power is strong. So I am happy that I appear to have a working one now. I hope that it will last as long as the one I got for my parents (same model). Just in case, I bought the service policy, which I highly recommend for electronics like this and TVs. Since things are made so poorly now, I am sure that it is worth it. I wouldn't have said this 10 years ago, but now I highly recommend the policies.
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Original review:

First of all, I must take time for a little rant on how difficult it is to find a countertop microwave in local stores. Please forgive me. You can skip. HHGregg had about 5-6. None were Panasonic. Sears had about 5. None were Panasonic. Home Depot and Lowes had fewer microwaves than that. None were Panasonic. Kohl's had two. I didn't expect many there, but two? They were both poorly rated microwaves, not Panasonic, and too small. I called around to other stores, including independents. They didn't carry Panasonic. One said it was "a GE shop." Most of these I had checked online before going, and Panasonic was available online. But not in the store when I went. Why is it so hard to find and buy a good microwave in a physical store? I hesitate to order online because they are so fragile. I mean, really, the new ones I got locally don't even work. So how would something ship safely to my home? Sheesh.

This Panasonic microwave was the best rated for my needs although the problems reported in the negative reviews are only too likely to happen. So I took a chance and bought this one at Best Buy (a store I hate). It is identical, as far as I can tell, to the one I bought my parents several years ago, in microwave years. It worked well for them and then for me until recently when it burnt out (electric smell all over the house, no more heating). I don't know if it is our fault (for not setting the turntable properly) or if its time had come. It worked well until then. It then started making a worrying noise and finally gave up the ghost with the smell and such.

Right out of the box, I was pleased with this Panasonic's size, familiar features, etc. Unlike others, the clock is easy for me to see because we have a built-in shelf that is chest to head high. Unfortunately, the microwave has made a buzzing noise towards the end and after cooking since we got it. I don't notice it every time, but I don't know if that is because it is not there or because I am not paying attention. They should replace it with no problem. Based on all of the reviews, I also bought the three-year protection plan.
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However, another small rant, why can you no longer buy a microwave, and have it work out of the box???

This is the second Panasonic I've bought in the last couple weeks. The first was at Target. It was not to be found on Amazon with that particular model number. This may be due to what I've heard about big box retailers. If they demand a certain price point, the manufacturer has to produce one for that to sell at their stores. The items therefore have lower quality or less expensive parts or something. I don't know if that comes into this, but I expect it does. When we took it out of the box, it made an arcing noise after cooking. This definitely did not seem safe. I took it back. It was the last one Target had. I guess that was a bad omen. It was old and they hadn't reordered.

After that, I bought a GE Profile at HHGregg before I checked the reviews. I was desperate for a microwave, and nobody seemed to have any I wanted. Bad move though. Living without a microwave is tough nowadays, but even so. Before I opened it at home, however, I checked the reviews. It was rated so poorly that I didn't even open the box. I took it back. It was the last one at the store also.

Each of these things added up to make days and days of no microwave. And now this *latest* new one does not work. I give it three stars only because of the first one and because of the features and ease of use. Hopefully I just got a dud. And I don't know what else to get. So hopefully they will get me another one that works. Until then, I will continue to use this one hoping that it is safe. Depending on the second one of these, I will get back on here and either downgrade to one or up to four.

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